Privacy Policy

Effective Date: September 24, 2025

This Privacy Policy explains how TOEM TECH LLC ("we", "us", or "our") collects, uses, and protects information through the Alchemetry service ("Service").

1. Information We Collect

We do not actively collect personal data such as your name, location, or contact details. However, we may access certain information via third-party tools, including:

- Email address and basic profile from Clerk (used for account creation)
- Uploaded images (used solely for model generation)
- Generated 3D models (stored based on your plan tier and privacy settings)

2. Account Authentication

Alchemetry uses Clerk for account creation and login. Clerk may collect and store data necessary for authentication. We do not have access to your password or secure login tokens.

3. Payments

Payments are handled via Stripe. We do not store or process credit card information. Please refer to Stripe’s own privacy policy for details on payment data processing.

4. Storage and Processing

We use: Supabase for secure file storage and database, fal.ai to process and generate 3D models, Google Vision API to analyze uploaded image content. Files and data are used only to operate and improve the Service.

5. Public vs. Private Assets

- On Free and Hobbyist plans, generated models are public and may be viewed or downloaded by anyone.
- On Pro and Enterprise plans, you can mark models as private, in which case they are only accessible to your account.
- Input images are not shared publicly, even on Free/Hobbyist plans.

6. Data Retention

We retain uploaded files and generated models only as long as necessary to provide the Service. You may request deletion of your data at any time.

7. Data Security

We use third-party cloud providers and encryption to protect your data. However, no system is 100% secure..

8. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children..

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your data under privacy laws like GDPR or CCPA. Contact us for such requests.

10. Changes to This Policy

We may update this Privacy Policy. Updates will be reflected on this page with a new effective date..

11. Public Content Visibility

If you are on a Free or Hobbyist plan, your generated models will be publicly visible and downloadable. This includes:

- Public display in galleries
- Sharing or re-use by other users
- Indexing by our systems or third-party tools
- If you require privacy, please upgrade to a Pro or Enterprise plan and select “private” before generating.

12. Contact

For questions, contact us at: alchemetry@toemtech.com

Last updated: September 24, 2025